Shopping with us
Aqua One, it's all we do
At Aqua One Parts, we are the UK's only dedicated Aqua One Spares website, it's all we do. When you shop with us you can be confident that you are dealing with a well established and professional retailer.
We stock the full range of Aqua One Spares and Accessories, including those hard to source Aqua One Spares that your local Aqua One retailer may not stock. Whether it's a replacement lighting unit, or a seal for your canister filter, you'll receive the very highest levels of service from friendly, well trained staff, all specialists in Aqua One
Loyalty Points - a FREE gift to you
Here at Aqua One Parts we really do value your custom and as at thank you for shopping Aqua One with us, we'll give you Loyalty Points for every purchase. Loyalty Points can be used as discount against future purchases and there's no minimum spend.
Your Loyalty Points will be automatically available at the checkout the very next time you shop and you can see how many Loyalty Points you have and how much they are worth when you login to your account.
We are a UK - Authorised Aqua One Stockist
We were one of Aqua One's very first retailers when they arrived in the UK more than 10 years ago. Since then we've built an extremely solid relationship, supplying thousands of Aqua One customers throughout the UK and Europe. We're confident in saying that we've served more Aqua One customers than any other online retailer and continue to be a trusted and approved Aqua One store.
Our Shipping & Delivery
At Aqua One Parts, we work very hard to ensure you get your order on time, every time. Order cut off is 3pm weekdays, but our warehouse team work hard every day to ship orders received after this time, particularly if it's an essential filter spare such as a pump or impeller.
Our Shipping Options are as follows :
Returning a Product
Whether you've ordered the wrong part or simply changed your mind about a purchase, you are welcome to return an item to us within 14 days of receipt. However all items must be in their original packaging and in resalable condition. At Aqua One Parts we abide by the Distance Selling Regulations but always look to surpass these requirements wherever possible.
You'll find us both friendly and efficient and if you need to swap an item that you've ordered we'll organise this for you with the minimum of fuss. In all circumstances please contact us first before returning an item, so that we can deal with your return efficiently and process any refund as quickly as possible.
We'll match any other online price
We constantly check our product prices to ensure that we are the cheapest source for your official Aqua One Spares, but if you do find a cheaper price on any product from another online retailer, we guarantee to beat them.